Privacy Policy & Contact Consent

This policy is issued by Closer-UI.com, a d/b/a of East Contracting, Incorporated (“Closer-UI,” “Company,” “we,” “us”), a Florida corporation, which operates the closer-ui.com platform and is the controller of the personal information described here. Closer-UI works together with a common family of affiliated companies — Nexus Law Group, East Contracting, Incorporated (ECI), Closer-UI.com — and with CashForMyResort.com, which is the intake site where consumer applications originate.

When you submit a timeshare exit or resale application on CashForMyResort.com, your information is received and worked by Closer-UI and those affiliates and their authorized representatives. Closer-UI is the operating platform for our own sales operation; it is not a data broker, we do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

Written notice address: East Contracting, Incorporated, d/b/a Closer-UI.com, Attn: Privacy & Compliance, dev@closer-ui.com.

This policy applies to closer-ui.com, our public funnels and intake pages, our telephone, SMS and email channels, and the internal Closer-UI application used by our staff. By submitting information to us, using our sites, or continuing a call, text or email exchange with us, you acknowledge this policy. Staff and contractors who access the internal application are additionally bound by our Mutual Non-Disclosure Agreement presented on entry.

• Contact details you provide: name, phone number, email address and mailing area.
• Property details: resort or property name, location, ownership interest, maintenance fee or loan balance and any notes you add.
• Submission metadata: the page you submitted from, the advertising campaign or referral that brought you, your IP address, browser user agent and the date and time you consented.
• Communications: call recordings, text message threads and voicemail records created while we work your file.

The moment an application is submitted, it is routed into Closer-UI and a specialist is assigned. Based on the consent you gave, our system may immediately send you a text message, deliver a ringless voicemail, and place a call so a human can review your situation with you. We use your information to evaluate your ownership, prepare exit or resale options, meet our legal and record-keeping obligations, and improve our internal coaching and quality review.

By checking the consent boxes on the application, you give prior express written consent to be contacted at the number you provided using an automatic telephone dialing system, a prerecorded or artificial voice, ringless voicemail delivery, and SMS/MMS text messages. Consent is not a condition of any purchase or service. Message frequency varies; message and data rates may apply. Calls may be recorded for quality assurance and compliance, and you will be told when a call is recorded.

Ringless voicemail is delivered through our licensed partner using the caller ID 954-335-5039. Calls and texts originate from numbers we control and are identified with the company name.

• Texts: reply STOP to any message. Reply HELP for assistance.
• Calls and voicemail: tell any representative you want to be placed on our internal Do-Not-Call list, or email dev@closer-ui.com.
• Email: use the unsubscribe link in any message, or email dev@closer-ui.com.

Opt-out requests are honored promptly and recorded against your file. We maintain an internal Do-Not-Call list and scrub against it before any automated outreach.

We share your information only with the companies listed above, the service providers that operate our telephony, messaging, email, storage and analytics systems under contract, and with attorneys, escrow, title or closing partners when your file requires it. We may disclose information when required by law or to protect our rights. We do not sell or rent your personal information, and we do not share it for third-party advertising.

Applications, consent snapshots, call recordings and message history are retained for at least five years to satisfy telemarketing record-keeping requirements, then deleted or de-identified. Data is stored in access-controlled systems, encrypted in transit, and available only to authorized staff.

Inbound and outbound calls may be monitored, recorded, transcribed and scored for quality assurance, training, dispute resolution and legal compliance. Where the law of your state requires all-party consent to recording, we announce the recording at the start of the call and your continued participation constitutes consent; if you do not consent, tell the representative and the recording will be stopped or the call ended.

We use artificial intelligence to assist our representatives, to prepare call notes and summaries, to score call quality, and in some cases to conduct an automated voice conversation identified as an AI assistant. AI output supports human decision-making; we do not make final decisions about your file solely by automated means without human review, and no AI process determines any legal right you hold. You may ask to speak with a human representative at any time.

Our public pages use strictly necessary cookies and similar technologies, plus limited first-party analytics and advertising-attribution tags, to keep sessions working, measure page performance and attribute which campaign a request came from. We do not use these technologies to sell personal information or to conduct cross-context behavioral advertising. You may block or delete cookies in your browser; strictly necessary cookies are required for forms to function.

We process personal information to perform or prepare a contract with you, to comply with legal obligations (including telemarketing consent and record-keeping rules), for our legitimate business interests in operating, securing, staffing and improving our services, and on the basis of your consent where consent is required — including for automated calls, prerecorded messages, ringless voicemail and text messages. You may withdraw consent at any time as described above; withdrawal does not affect processing already carried out.

Subject to applicable law, you may request access to the personal information we hold about you and a copy in a portable format, correction of inaccurate information, deletion where no legal obligation requires retention, a list of the categories of third parties we disclose to, limits on the processing of sensitive information, and an opt-out of sale, sharing or targeted advertising (we do not conduct these activities). Residents of states with comprehensive privacy laws — including California (CCPA/CPRA), Colorado, Connecticut, Texas, Virginia, Utah, Oregon, Montana and others as they take effect — hold these rights.

Send requests to dev@closer-ui.com from the email address on file, or call 954-335-5039. We verify your identity before acting, respond within 45 days (extendable by another 45 days with notice), and never discriminate or retaliate against you for exercising a right. If we deny a request you may appeal by replying to our decision with “Privacy Appeal” in the subject line; we answer appeals within 45 days and will tell you how to contact your state attorney general. An authorized agent may submit a request with written proof of authority.

We are a United States company and store data in the United States using cloud infrastructure, telephony, messaging, email, e-signature and payment providers engaged as processors under written contracts that limit them to our instructions, require confidentiality and appropriate safeguards, and prohibit their independent use of your information. If you contact us from outside the United States, you understand your information will be processed here.

We maintain administrative, technical and physical safeguards, including access controls, encryption in transit, logging and staff confidentiality agreements. No system is perfectly secure. If a breach affecting your personal information occurs, we will notify you and the applicable regulators within the timeframes required by law.

Our services are for adults. We do not knowingly collect information from anyone under 18, and we do not knowingly sell or share the information of anyone under 16. If we learn we have collected such information, we delete it. A parent or guardian may contact us at dev@closer-ui.com to request deletion.

Our pages may link to third-party sites and services we do not control; their privacy practices govern their sites. This policy is a statement of practices and does not create any contractual right, warranty or third-party beneficiary right beyond what applicable law requires.

This policy and any dispute regarding it are governed by the laws of the State of Florida and applicable United States federal law, without regard to conflict-of-laws rules, with venue in the state and federal courts located in Broward County, Florida, except where your state privacy law provides otherwise.

We may update this policy at any time; the “last updated” date above changes when we do, and the prior version is retained in our records. Material changes to how we contact you will be disclosed on the CashForMyResort.com application form before you submit it. Your continued use of our services after a change takes effect constitutes acceptance of the updated policy.

Closer-UI.com, a d/b/a of East Contracting, Incorporated
Privacy, consent and do-not-call requests: dev@closer-ui.com
General support: dev@closer-ui.com
Voice: 954-335-5039